Terms and Conditions | Going Big

Terms and Conditions

Effective Date: December 3, 2024

Welcome to GOING BIG! These Terms and Conditions outline the rules and regulations for the use of our services. By signing up for our services, you agree to comply with these terms. Please read them carefully.

1. Payment Terms

  • 1.1 Service Commitment (only applicable if you paid for our program): When you sign up for our service, you commit to utilizing our services for the duration of the chosen plan, either monthly or annually.
  • 1.2 Payment Amounts:
    • Monthly Subscription (only applicable if you paid for our program): $299 per month, billed every month until canceled.
  • 1.3 Refund Policy (only applicable if you paid for our program):
    • Monthly Subscriptions: No refunds are provided for monthly subscriptions.
    • Annual Subscriptions: Annual subscriptions are pro-rated based on the number of months used. If you cancel after using the service for one month, we will deduct $299 for the month used. The remaining amount ($2691) will be refunded.
    • Note: The last two months of the annual plan are considered "free." If you cancel before these two months, you will not receive a refund for those months.
  • 1.4 Cancellation Process (only applicable if you paid for our program): To cancel your service, please contact our customer support team at support@goingbigmembers.com. Once your cancellation request is processed, the applicable refund will be issued within 25 business days.
  • 1.5 Refund Processing Time: Please note that large refunds of $1,500 or more may take up to 90 days to process. We appreciate your patience and understanding as we ensure secure and accurate processing.

2. General Terms

  • 2.1 Service Usage (only applicable if you paid for our program): By signing up for our services, you agree to use them in compliance with all applicable laws and regulations. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
  • 2.2 Modifications: GOING BIG reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after any changes constitutes acceptance of the new terms.
  • 2.3 Termination: We reserve the right to terminate your access to our services without prior notice if you violate any terms outlined herein.
  • 2.4 Liability: GOING BIG is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

3. SMS Disclosure

  • By opting in to receive SMS communications, you agree to the following:
    • You may receive periodic messages for purposes such as class reminders, marketing promotions, and review requests.
    • Message frequency may vary, and Msg & Data Rates may apply.
    • You may unsubscribe at any time by replying STOP to any message.
    • For assistance, reply HELP or contact us at support@goingbigmembers.com.
  • Carriers are not liable for delayed or undelivered messages.

4. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

5. Privacy Policy

For more information about how we handle your personal data, please refer to our Privacy Policy.

© Copyright 2024. Going Big. All rights reserved.