Privacy Policy

Effective Date: December 3, 2024

Welcome to Going Big ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services. By accessing our website or services, you agree to the terms of this Privacy Policy. Please also review our Terms and Conditions, which govern your use of our services.

1. Information We Collect

• Personal Information: Name, phone number, email address, and other details you voluntarily provide through forms or other interactions.
• Usage Data: Data related to your use of our website, such as IP address, browser type, and interactions with our services.

2. How We Use Your Information

• To provide and manage our services, including class reminders, promotional offers, and review requests.
• To improve our website and services through feedback and analytics.
• To communicate updates, offers, and respond to inquiries.

3. Sharing of Personal Information

• Service Providers: Information may be shared with trusted vendors (e.g., Go High Level) to assist with essential business functions. These providers must maintain confidentiality and security of your data.
• Legal Compliance: Information may be disclosed when required by law or to protect the rights, privacy, safety, or property of Going Big or others.

Important: Text messaging opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

4. Opt-In Consent

Before collecting your personal information, we will obtain your explicit consent through an opt-in mechanism. By providing your information, you consent to its collection and processing as described in this policy.

5. Your Choices

• Access and Update: You can access or update your personal information by contacting us.
• Opt-Out of SMS: To stop receiving SMS communications, reply STOP to any message. For assistance, reply HELP or contact us.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is completely secure.

7. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us, and we will take steps to delete it.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser, but this may affect website functionality.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be communicated through our website with the updated "Effective Date."

10. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal information, please contact us:

• Email: support@goingbigmembers.com
• Phone: (207) 900-1423

For additional terms governing your use of our services, please refer to our Terms and Conditions.